Ownse Privacy Policy

We acknowledge that your privacy is important. This privacy policy applies to both the Ownse website(s) and the Ownse App. The privacy policy as set out below may be changed but will not be effective until six weeks after the revised policy has been posted to the website.

The Ownse website(s) and the Ownse App are owned by Ownse Ltd. Registered with Companies House under the Companies Acts in England and Wales. Company Number 08135986.

References to Ownse under this policy document refers equally to the App, website(s) and Ownse Ltd, the company.

General Policy

Ownse conducts a general policy of ensuring that no personal information is shared with any third party.

This policy may be altered in order to attract advertisers, etc in the future. However, no change of policy will arise until a revised policy document has been displayed on our website for six weeks.

Function of the App/website

Ownse puts users in contact with experts and vice versa. However, users have complete anonymity. It is only the information supplied by the user when submitting an enquiry that is seen by an expert under the category selected. Experts are unable to access your contact details e.g. email address.

Experts may refer enquiries from users to other experts (referees) who are encouraged to register as experts and respond to the users' enquiries.

Information supplied by users & experts (directly or indirectly)

Ownse collects information provided directly by users and experts. This information may include name, address, telephone, email address, business name, or any additional information you may provide.

Ownse collects information based upon the content of emails sent between users, experts, referees and Ownse.

Ownse collects :-

  1. log information such IP addresses, type of browser, pages viewed, etc.
  2. device recognition information such as hardware, operating systems, etc.
  3. tracking information using cookies* and web beacons* and other tracking technology

*Cookies are data files stored on a device memory identifying areas and features used or visited. Web beacons are electronic images that may be used to count visits or understand usage and campaign effectiveness.

Information from other sources

Information may be obtained from other sources and be combined with information collected by Ownse and/or independently.

Use of information

Ownse may use the information collected to :-

  1. provide and improve services,
  2. communicate with users, experts and referees on marketing and administrative issues,
  3. monitor and analyse trends, usage and activities,
  4. notify users and experts on any issues in which they may have a direct interest,
  5. assist third parties contracted with to provide technical, analytical services or assistance e.g App coding, etc,
  6. comply with any applicable law, regulation, legal process or government request,
  7. enforce or defence of any user agreement, policies or terms of service,
  8. protect the public from harmful or illegal acts,
  9. assist or support any merger, sale, financing, refinancing or acquisition affecting Ownse.
  10. share aggregated or anonymised information that does not directly identify a user or expert.

Please Note: Ownse does not share information collected with advertisers. So users and experts will not be contacted directly by advertisers. However, we may use information collected to identify and communicate with those users and experts, marketing and other information which may be of particular interest or relevance.

Third party analysis

Ownse may allow third parties to provide analytical services. These third parties may use cookies, web beacons and other tracking technologies to collect information about users, experts and referees and the use of App services and website(s), including IP addresses, web browsers, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by Ownse and third parties for such analytical purposes. However, Ownse will not be held responsible for third party cookies, web beacons or other tracking technologies or for their privacy policies.

Google & other browser / Internet providers

Please note that some third-party advertisements may be provided by Google and other browsers and internet providers. These activities are carried out independently and Ownse will not accept any liability in connection with such activities.

Children's Online Privacy Protection Act

The services provided by Ownse are for adults of 16 years and over. Ownse aims to operate in compliance with the U.S. law, Children's Online Privacy Protection Act and under EU equivalent legislation. Ownse does not knowingly collect or use information on anyone under 16 years of age.

Correction or removal of information

If a user or expert requires any incorrect or erroneous information to be updated or deleted please use our Support form.

Updates & Effective Date

Ownse retains the right to make changes to this policy. Please review this policy regularly as policy changes may be made.

Your agreement

If as a user or expert you do not agree to the Ownse privacy policy as detailed here please do not use the App or website(s) services. Use indicates acceptance of this privacy policy.